While the cats are away, the mice will.... Make money!!!

So this weekend I have been left to run the shop with Jean (Owner). From what started to be a quiet week turned into a busy and profitable weekend! Sales are up and the footfall of the shop is starting to increase.

I am beginning to drive towards a slogan for the shop, to encourage our colleagues to deliver great customer service, making them want to shop with us time and time again. The slogan I have chose is:

The slogan is something I am passionate about, and I am constantly working on how we can turn our shopper's trips into an experience! It is already starting to show with customers coming through the door and not only coming to treat their horses, but using the Tea Room as a lunch destination or a place where they can meet with friends.

The shop is becoming a talking point around the equine world, people desperate to try our cakes, milkshakes and coffees. Customers are beginning to come from far and wide after seeing our posts on Facebook and word of mouth. This week we had a family come from Malaysia, they had come to the UK for 5 days to Sheffield. Whilst they were here on their mini break, they came to us to buy a pair of boots for their daughter to take back home, as she was studying to be an Equine Coach.